Name: Longtek Electronics (Europe) Ltd
Address: Enfield, London, UK
Telephone: +44 20 8805 0002

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Longtek Electronics (Europe) Ltd

Privacy Policy

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Privacy Policy

Last updated: 26 Feb 2026

Longtek Electronics (Europe) Ltd ("we", "our", "us") is committed to protecting and respecting your privacy. This policy explains how we collect, use and protect your personal data in accordance with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018 and the Privacy and Electronic Communications Regulations (PECR).

1. Who we are

Longtek Electronics (Europe) Ltd
Email: admin@longtek.co.uk
Phone: +44 20 8805 0002

2. What personal data we collect

We may collect and process the following information:

Name
Email address
Telephone number
Company name (where provided)
Enquiry details submitted via contact forms
Technical data such as IP address and browser type (via website analytics, where consent is given)

3. How we use your personal data

We use personal data to:

Respond to enquiries and provide requested information
Provide and manage our services
Improve our website and services
Comply with legal obligations

4. Legal basis for processing

Under UK data protection law, we must have a lawful basis for processing your personal data. We rely on:

Legitimate interests – to respond to enquiries and improve our services.
Contract – where processing is necessary to provide services you request.
Consent – for analytics cookies or marketing communications (where applicable).
Legal obligation – where we are required to comply with UK law.

5. Data sharing

We may share personal data with trusted third-party service providers where necessary to operate our business, such as:

Website hosting providers
IT and system administration providers
Analytics providers (where consent is given)

We do not sell your personal data to third parties.

6. International data transfers

Where personal data is transferred outside the UK, we ensure appropriate safeguards are in place in accordance with UK data protection law.

7. Data retention

We retain contact form enquiries for up to 12 months unless a longer retention period is required for legal or operational reasons.

8. Your rights

Under UK GDPR, you have the right to:

Request access to your personal data
Request correction of inaccurate data
Request erasure of your data
Request restriction of processing
Object to processing
Request data portability

You have the right to lodge a complaint with the Information Commissioner's Office (ICO), the UK supervisory authority for data protection issues (www.ico.org.uk), if you believe we have not handled your personal data correctly.

9. Cookies

We use cookies in accordance with PECR. Strictly necessary cookies are used to ensure the proper operation of our website. Non-essential cookies such as analytics cookies are only used with your consent. For more information, please see our Cookie Policy.