Frequently Asked Questions

Yes. Call +44 20 8805 0002 or request a quotation describing the system and the issue. Suitability and response are confirmed after we understand the fault.
Call +44 20 8805 0002

Yes. We assess your current setup and upgrade CCTV, alarm and access control systems to modern standards.

Warranty terms depend on the equipment manufacturer and the work carried out. We confirm applicable warranty cover for your project when we provide a quotation.

Look for symptoms like poor image quality, connectivity issues or unexpected shutdowns. Regular servicing helps identify issues early and keep systems reliable.

Yes. In addition to maintenance and repairs, we install new CCTV, intruder alarms, fire alarms and access control systems. Longtek is based in Enfield and undertakes this work for customers across England.

Contact us to ask about current promotions or packages that may apply to your project.

We accept credit/debit cards, bank transfers and cash.

Yes. We provide user guidance for CCTV, intruder alarms, fire alarms and access control so your team can use the system confidently.

Yes. Longtek is based in Enfield and undertakes installation and maintenance for customers across England. We travel to other English regions. Tell us the site location when you request a quotation so we can confirm the work.

Established in 2004 and based in Enfield, we focus on reliable installations, neat workmanship and responsive aftercare for fire and security systems across England.